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How a digital marketing agency got 1,000 hours back in three months

How a digital marketing agency automated lead outreach, blog generation and RSS-to-WordPress publishing with Make and OpenAI, replacing the repetitive work of five people.

client
A digital marketing agency
industry
Digital marketing and content
duration
3 months
result
1,000 hours in three months
Lead engagement at a digital agency. Before: six manual steps from emailing a lead to publishing their post. After: a form submission runs through Make, OpenAI and WordPress and the lead gets a preview link.before: 6 manual stepsEmail each leadCollect the briefWrite the postFormat for SEOFind an imagePublish itafter: one automated pathForm submittedMakeOpenAIWordPressPost live, lead notifiedLead engagement at a digital agency. Before: six manual steps from emailing a lead to publishing their post. After: a form submission runs through Make, OpenAI and WordPress and the lead gets a preview link.before: 6 manual stepsEmail each leadCollect the briefWrite the postFormat for SEOFind an imagePublish itafter: one automated pathForm submittedMakeOpenAIWordPressPost live, lead notified
lead outreach and blog generation, before and after

Before this project, five people at a digital marketing agency spent their working days on repetitive posting and document editing. Three months after it, two Make workflows do that work, and 1,000 hours have come back.

What the five people were doing

Emailing leads one at a time and chasing replies. Writing a blog post for each lead, formatting it for search, finding an image and publishing it. Turning new items from the RSS feeds the agency followed into tagged, search-ready posts.

Workflow one: leads and their posts

Each lead gets an automated email with a personalised form link. When they fill it in, OpenAI writes the post, it’s published to WordPress with its SEO fields filled in, and the lead receives a preview link.

Workflow two: RSS feed to published post

Make watches the feeds. Each new item becomes an article with tags, a category and a featured image from a stock image service, and goes to WordPress.

The result

1,000 hours saved in three months. A post that took days now takes minutes. And because nothing is copied by hand between the form, the article and WordPress, the copy-and-paste errors went with it.

Stack used

  • Make
  • OpenAI
  • WordPress
  • RSS
  • Stock image APIs
  • Email

Related: custom ai solutions and business process automation

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